Alarm Action Rules: Create, Edit, View, Delete

Alarm Actions lets you route alarms by building and category to e-mail recipients of your choosing and or to escalate alarms to a more critical alarm category.

For instance, you could route high priority alarms to on-call staff so they can respond quickly to problems. The recipients for alarm notifications can include Tracer Ensemble users with an e-mail address already in the system on their user profile pages, or other non-users whose e-mail address and other information is added only in the alarm routing section.

 

Notes: Tracer Ensemble users cannot receive e-mail notifications of alarms in buildings to which they do not have access. If you are working on a rule that applies to a single building, you will not see addresses for users who do not have access to the building, and users without access to the building can only be added if they are given access to the building by editing their user profile.

Create New

To create an alarm action rule:

  1. In the header, select Actions and Settings | Alarm Actions.
  2. Click Create Alarm Action Rule.
  3. Enter a unique rule name.
  4. Select alarm categories affected by the rule.
  5. Select buildings affected by the rule.
  6. Click Next.
  7. To limit the rule to specific days and times:
  1. Select Use this rule only at these days and times.
  2. Select one or more days of the week.
  3. Specify a Start Time and a Stop Time.
  4. Click Add to Selected Days and Times.
  1. To route the alarm to e-mail recipients:
  1. Click Send an e-mail to selected recipients.
  2. To add a Tracer Ensemble user to the e-mail distribution, select the name and click Add.
  3. To send the report to non-Tracer Ensemble users,enter one or more e-mail address separated by semicolons in the Recipients field.
  1. To escalate the alarm:
  1. Click Escalate unacknowledged alarms after a specified amount of time.
  2. Enter a Time Until Escalation (numerical minutes, hours, or days).
  3. Select the New Alarm's Alarm Category.
  4. Click Next.
  1. Click Finish.

View or Edit

To view or edit an alarm action rule:

  1. In the header, select Actions and Settings | Alarm Actions.
  2. Click the name of the rule. A series of pages begins.
  3. Scroll through the pages to view the rule details or make changes and click Finish at the last page.

Delete

To delete alarm action rule(s):

  1. In the header, select Actions and Settings | Alarm Actions.
  2. Select one or more rule.
  3. Click Delete.

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