E-mail Addresses for Alarm Routing: Add, View, Edit, Delete

Alarms can be routed to the e-mail addresses of existing Tracer Ensemble users with user IDs, or they can be routed to e-mail addresses for non-users who do not have a Tracer Ensemble User ID. For instance maintenance people in the field who can be reached on their handheld device, such as a PDA.

To add non-user e-mail addresses routing alarms:

1. In the header, select Actions and Settings | E-mail Addresses.  
2. Click Add New E-mail Address. The Add E-mail Address pop-up window appears.
3. Complete the fields in the popup window and click Save.

• Verify the E-mail Address field contains a valid e-mail.
• The Description field can be any text (It will appear in the Description column with Tracer Ensemble users' names).

• Template should be set to Default if the recipient uses a regular desktop or laptop computer or to PDA if they are using a handheld device with limited text display capabilities.

To view or edit non-user e-mail addresses:

1. In the header, select Actions and Settings | E-mail Addresses.  All of the e-mail addresses and related information is shown.
2. Select an address and click Edit to make changes. The Edit E-mail Address pop-up window appears.
3. Change the fields in the popup window as desired and click Save.

To delete non-user e-mail addresses:

Note: you cannot delete Tracer Ensemble users from this page. You can only delete them from the Manage User Profiles screen.

1. In the header, select Actions and Settings | E-mail Addresses.
2. Select the addresses you want to delete.
3. Click Delete.

Related Topics

• E-mail Routing: Setup Server
• E-mail Message Contents
• User Profiles: Create, View, Edit, Delete, Activate, Deactivate