Create Alarm Action Rule: Routing and Escalation

Select an action for your alarm action rule.

 

E-mail Routing

E-mail Routing will send an e-mail to the selected recipients when the alarm condition exists. To route the alarm to one or more e-mail recipient:

  1. Select Send an e-mail to selected recipients.
  2. Click Select Recipients...
  3. Select one or more recipient from the list. Click Add.
  4. Click Apply.
  5. Click Next.

 

Alarm Escalation

Alarm Escalation will escalate an unacknowledged alarm after a specified amount of time. To escalate an alarm:

  1. Click Escalate unacknowledged alarms after a specified amount of time.
  2. Enter a Time Until Escalation (numerical minutes, hours, or days).
  3. Select the New Alarm's Alarm Category.
  4. Click Next.

 

Possible Error Messages

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