Alarms

To access Alarms, in the header click All Alarms.

The page shows all alarms affecting the system. Alarms can be filtered and grouped for easy consumption.

Filters

To filter alarm results, use the filter criteria at the top of the page. You can apply multiple filters.

Date - filter alarm results by today, yesterday, this week, last week, or older alarms. Or select Custom Date Range and select a from and to date.
Category - select one or more alarm category to display in the alarm results.
Text Search - apply one or more text search rules. Click the green + to add additional rules. Click Apply to filter alarms results.
Acknowledge - filter alarms results by acknowledgment not required, acknowledged, or acknowledgment required by not acknowledged.
State Change: filter alarms by change of state, out of range/limit, change of life safety, normal to alarm, or alarm to normal.

All alarms affecting the system are listed in a table view.

Building Name - The name (as identified in Tracer Ensemble system) of the building that contains the alarm source.
Alarm Source - This equipment is producing the alarm. If the equipment is associated with a status page, you can click the link to go to the page.
Date/Time - The date and time when the alarm first appeared in the system. As indicated by the time zone information, this is the building panel's local time, not the Tracer Ensemble user's local time if the building and user are in different time zones.
Acknowledge - Whether the alarm needs to be acknowledged (ACK Required) or not (Not Required). Select one or more alarms and click Acknowledge to convey the acknowledgment.

Select one or more alarms and click:
Acknowledge to acknowledge the alarm(s).
Remove to delete the alarm(s) from the table. If the alarm condition continues or reoccurs, it will reappear in the table.
Comment to comment on the alarm(s).
Select a single alarm and click Ignore to dismiss the alarm in Tracer Ensemble system:
If any user ignores an alarm type, it will be ignored for all users:
A popup confirmation will appear requesting you to confirm which alarm types you want to ignore.
Ignoring the alarm does not acknowledge it in the panel.